Privacy Policy

Introduction

Welcome to Kelexia. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use and share your information when you visit our website or make a purchase from us.

Information We Collect

When you visit or make a purchase from Kelexia we may collect the following information:

• Full name and contact details
• Billing and delivery address
• Email address
• Payment information (processed securely — we never store card details)
• Browser and device information
• Browsing behaviour on our website via cookies

How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Send promotional emails (only with your consent)
• Improve our website and customer experience
• Show you relevant ads on other websites
• Comply with legal obligations

Sharing Your Information

We may share your information with:

• Shipping and fulfilment partners to deliver your orders
• Payment processors to handle transactions securely
• Advertising partners to show relevant ads
• Analytics providers to improve our website

We never sell your personal data to third parties.

Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, analyse website traffic and show you relevant advertisements.

You can control cookie settings through your browser at any time. Please note that disabling cookies may affect your browsing experience on our website.

If you visit our website with the Global Privacy Control opt-out preference signal enabled we will treat this as a request to opt out of targeted advertising.

Your Privacy Rights

Depending on where you are located you may have the following rights:

• UK & Europe (GDPR) — Right to access, correct or delete your data
• USA (State Privacy Laws) — Right to opt out of data sales and targeted advertising
• Canada (PIPEDA) — Right to access and correct personal information
• Other regions — We comply with all applicable local privacy laws

Data Security

We take the security of your data seriously. All transactions are encrypted using SSL technology. We implement appropriate security measures to protect your personal information from unauthorised access.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

Children’s Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children.

Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.